Print Icon

06 April 2020 - Update #7

This is our latest email bulletin relating to the COVID-19 outbreak - for all the latest information about our services, how we can help you and links to national and local updates, please visit our dedicated webpage. The page also includes links to our previous coronavirus bulletins.

Feedback Survey 

Thank you to all those who have already completed our coronavirus business impact survey. We value your help in understanding your intentions in relation to available Government funding, and your experiences in attempting to access relevant support. If you haven't yet done so, please complete the survey here

We will work with both Southampton City Council and the Ministry of Housing, Communities and Local Government to provide business insight into the COVID-19 interventions and raise concerns accordingly. 

Business Grants Applications  

In our last bulletin we outlined eligibility guidelines for the Small Business Grant and the Retail, Leisure and Hospitality Grant (previous bulletins available here). Funding is still available for businesses via the Southampton City Council website, apply for the above grants here. 

For details of other Government support available for businesses visit our COVID-19 webpage here or the Government’s Business Support website

BID News 
  • From today our dedicated cleaning team will be steam cleaning all street furniture throughout the city centre. This includes spraying benches, bins and finger posts with disinfectants to help keep the city centre clean and safe. The team - Martin, Tyrone, Robert and Jim - will be working on this five days a week from 5.30am - 10.30am, taking extra precautions to stay safe by wearing the correct protective equipment. If you have any queries you can reach them via

  • On Friday we launched a new B2C campaign via our Visit Southampton channels, encouraging people to upload photos showcasing the things they love most about the city, incentivised with a prize draw offering the chance to win a ‘welcome back’ package of prizes for when the city ‘reopens’. We’d love you to help promote this campaign by sharing on your own social feeds – view our Visit Southampton blog post for more details or email

  • Our Operations Director, Rebecca Handley, is joining a National Business Crime Solution (NBCS) members’ call tomorrow, entitled 'Managing risk and crime in collaboration'. Our membership of the NBCS allows us benefit from shared intelligence on business crime and to liaise directly with head office retail contacts to ensure they’re aware of specific issues in Southampton and how we’re working to tackle them.

National and Local Government Links

  • For Government guidance for businesses, employers and employees go here.
  • Sign up for the Government’s specific business support email bulletins here.
  • Sign up for general government coronavirus email updates here.
  • Find out about the Government's WhatsApp service here.
  • View the Council's latest coronavirus information here.
  • Sign up for the Council's business e-newsletter here.
Other Useful Links
  • Read the 'Managing Staff Matters' blog from HJS Human Resources here. 
  • A new toolkit has been released for businesses to support the Take Five campaign to help stop financial fraud - view here. 
  • The Arts Council England have made £160 million of emergency funding available to support cultural venues. View updates here.
  • Useful questions answered from the Department of Transport for businesses with vehicles/delivery services here.
  • For helpful advice from ACAS on employment issues go here.
  • For NHS coronavirus advice and information go here.
  • View information on fraud and scams on the Action Fraud page here.
  • Solent LEP have launched a crowdfunder 'Pay It Forward' programme to help micro and small businesses financially. Read more here.

Our Contact Information  

You can reach the BID team via Contact details for individual team members are on our website here.

If your business is finding new ways to engage with customers either through delivery services, webinars, virtual tours, online shopping or anything else then get in touch with us on and we can promote your activities on our Visit Southampton channels. 

If you have any queries at all, or if you think we might be able to help you with something specific, please do not hesitate to contact us.